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Lynwood House Bed and Breakfast

Bare Feet Coasteer

Experiences by Bare Feet Coasteer

About Bare Feet Coasteer

Hi my name is Nick Webb I own and manage Bare Feet Coasteer. I love coasteering and feel a huge amount of pride in taking people out coasteering so that they can enjoy this amazing experience too. . Bare Feet Coasteer was established in the winter of 2011 and we took our first coasteer sessions out in March 2012. so 2021 is our 10th season in business. I am extremely lucky to work with an amazing group of guides ;our entire focus is on safety and our customers enjoyment. We are proud to offer high quality equipment such as 5mm C Skin Wetsuits,, Bumper Helmets, Gul Buoyancy Aids. I personally wash, disinfect and dry all the equipment after use so I can offer equipment that is clean and dry for our customers. I have a personal view that I only want to hand out equipment that I would be happy to wear myself. I buy and service the best equipment so that we can ensure our customers are as comfortable and protected as possible. All of our routes are fully risk assessed and all of our guides are highly experienced coasteer guides who are also trained beach life guards We have all spent many years coasteering the routes we take our customers out on. We are also the only coasteer company in Newquay that offer a set of Photos and Video clips taken on our Go Pro cameras as standard within our price. We also offer a 3 hour session unlike some competitors who drop to 2.5 or even 2 hour sessions during busy times. Make sure you ask your chosen company what you are getting for your money when you book. I hope you choose to book with us we are proud to be ranked No1 on Trip Advisors list of outdoor activity providers for Newquay Bare Feet Coasteer have also just been nominated in the Cornwall Tourism Awards for Experience of the Year 20/21. See you on the Cliffs ! Kind regards Nick and the team.

Booking Policy

BARE FEET COASTEER -TERMS & CONDITIONS 2021
  1. Booking and Payment

a) A booking received and confirmed by Bare Feet Coasteer will be regarded as provisional. b) A booking is confirmed when Bare Feet Coasteer has received the cleared payment. c) The balance is due 14 days before the activity date, or with prior arrangement with Bare Feet Coasteer. d) Any bookings not confirmed within the 14 days before activity may be re-sold without notice, and the initial deposit forfeited.
  1. Cancellations and Refunds

a) Should you cancel your booking for any reason up to seven days before the commencement of the session, the initial deposit will be forfeited.
b) Should you cancel your booking up to four days before the commencement of the session, Bare Feet Coasteer will require 50% of the full cost. c) Should you cancel your booking up to three days before the commencement of the session, Bare Feet Coasteer will require 75% of the full cost. d) Should you cancel your booking within 48 hours of the commencement of the session, Bare Feet Coasteer will require 100% of the full cost. e) No refunds will be offered for cancellation which arise from circumstances that are beyond the control of Bare Feet Coasteer. If a session has to be cancelled due to there being fewer than the required number of participants for the coasteer, Bare Feet Coasteer retains the right to offer alternative activities or to transfer the booking to another date.
f) Any cancellations must be notified in writing or by email to Bare Feet Coasteer and will be effective from the date of receipt.
g) Bare Feet will offer a full refund if sea or weather conditions are deemed unsafe by Bare Feet Coasteers designated Lead Guide allocated for the booking.
  1. Conditions

a) All activity sessions are overseen by appropriate qualified Instructors. Instructor to client ratios are in accordance with National Coasteer Charter guidelines. Whilst every reasonable attempt will be made to deliver all activity sessions, Bare Feet Coasteer reserves the right to cancel or modify any session due to safety requirements or factors beyond our control.
  1. Liability and Insurance

a) Bare Feet Coasteer holds public liability cover up to £5m b) Bare Feet Coasteer provides coasteering sessions, which can be potentially dangerous. All participants must be aware of this and accept the risks associated with the chosen activity. Bare Feet Coasteer accepts no responsibility for injury or illness arising from the coasteer session.
  1. Health and Safety/Conduct

a) Due to the nature of coasteering all participants should be physically fit. Anyone with a medical condition must seek medical advice before considering participating. b) Contact lenses and spectacles are permitted to be worn at the discretion of the BFC Staff. The wearer must accept full responsibility for any injury sustained before, during or after a session. c) Participants will not be permitted to consume alcohol or drugs prior to, or during the activity sessions. Bare Feet Coasteer staff reserve the right to refuse participation to anyone considered to be under the influence of alcohol or drugs. d) Bare Feet Coasteer staff may require any participant to leave the activity session without compensation if that person acts in such a manner as to actively endanger him/herself or any other water user/ staff. e) Bare Feet Coasteer must be informed of any medical condition (asthma, epilepsy, etc) or any other special needs which may impair the individual’s performance on the coasteer. f) Bare Feet Coasteer reserves the right to restrict the provision of activities and services if the management deem an individual or groups behaviours to not be in keeping with the ethos of Bare Feet Coasteer.
  1. Equipment and Clothing

a) For safety reasons, all participants must wear the appropriate equipment provided by Bare Feet Coasteer. Bare Feet Coasteer DO NOT supply footwear for customers use during the coasteer session this MUST be supplied by the customer and is essential. Customers cannot participate without footwear. Customers may wear their own wetsuits as long as they are suitable for the activity undertaken. Damage to or loss to Bare Feet Coasteer equipment caused by negligence, malicious acts or carelessness must be paid for at the time and at the current replacement value.
  1. Complaints

a) Complaints should be referred to Bare Feet Coasteer within seven days from the date of the coasteer session. Bare Feet Coasteer will adhere to its complaints procedures and act to do everything possible to rectify the situation. The client will receive a written reply from the BFC Manager.
  1. Conditions of Service

a) As part of the continual review of safety and associated considerations, the conditions of booking are subject to change, clarification and modification at any time. Only the Director of Bare Feet Coasteer is empowered to vary or waive any of the conditions of booking.
  1. Guidance Notes

a) Due to the nature of some of the activities at Bare Feet Coasteer all participants should be physically fit. Anyone with a medical condition must seek medical advice before considering participating. Minimum age is 8 years old unless agreed by the director on Bare Feet Coasteer. b) Coasteering - All participants must be able to swim 75 metres comfortably. If you are coasteering you will need to bring with you an old pair of trainers that you don't mind getting wet to wear throughout the session. This to protect your feet for example when you are climbing or traversing rocks. c) Participants will be asked to fill out a “participation form” before their session which asks some simple questions about their health and their agreement to take part in the activity. This must be filled in and signed before they can take part in the coasteer session. Copies of the participation form can be requested from Bare Feet Coasteer prior to the date of the coasteer session if required.
  1. Covid-19
As you will know we are currently operating under Government restrictions for the Covid -19. Our Governing body The National Coasteer Charter has produced guidance for all coaster companies which we are using in conjunction with our usual NOP EAP and Risk Assessments, We require all customers to observe these rules and instructions from Guides when given. These documents are available to review ion request.
These Terms and Conditions were reviewed on 1st January 2021

Vouchers booked via the Beyonk booking system have the following terms:

  • Valid for 12 months from purchase date
  • Vouchers redeemable online
  • Vouchers are single-use with no change given
  • Vouchers cannot be exchanged for cash
  • Vouchers are not refundable
  • Vouchers are not replaceable if lost or stolen.

Cancellation Policy

Custom Policy

  1. Cancellations and Refunds

a) Should you cancel your booking for any reason up to seven days before the commencement of the session, the initial deposit will be forfeited.
b) Should you cancel your booking up to four days before the commencement of the session, Bare Feet Coasteer will require 50% of the full cost. c) Should you cancel your booking up to three days before the commencement of the session, Bare Feet Coasteer will require 75% of the full cost. d) Should you cancel your booking within 48 hours of the commencement of the session, Bare Feet Coasteer will require 100% of the full cost. e) No refunds will be offered for cancellation which arise from circumstances that are beyond the control of Bare Feet Coasteer. If a session has to be cancelled due to there being fewer than the required number of participants for the coasteer, Bare Feet Coasteer retains the right to offer alternative activities or to transfer the booking to another date.
f) Any cancellations must be notified in writing or by email to Bare Feet Coasteer and will be effective from the date of receipt.
g) Bare Feet will offer a full refund if sea or weather conditions are deemed unsafe by Bare Feet Coasteers designated Lead Guide allocated for the booking.